Project Management Practice Course Module 5 – Managing Project Quality, Communication and Risk

This two day course Unit 5 BSBPMG505A, Unit 7 BSBPMG507A and Unit 8 BSBPMG508A deal with risk management as applied to engineering projects and includes project quality, communication and risk. Environmental, organisational and project‐specific risks (schedules, budgets etc) are all considered.

Includes comprehensive workbook, template booklet, checklist and electronic templates.

This course follows on from module one, two, three and four of the Project Management Practice Course to further assist project managers in becoming more effective in managing project quality, communication and risk.

Completion of module one, two, three and four prior to undertaking this course is not mandatory, however, knowledge of module one (project management fundamentals) is assumed.

Recognised for Continuing Professional Development (CPD) by Engineers Australia (EA) in accordance with EA CPD Guidelines

Endorsed by the Australian Institute of Project Management (AIPM)

Registered Education Provider (R.E.P) with the Project Management Institute (PMI)

Certificate IV and Diploma of Project Management Accreditation

Target Audience

For project managers wanting to become more effective in managing project quality, communication and risk.

Course Outline

Defining and Managing Quality in Projects

• Defining quality
• Quality standards and systems (AS; IS; QMS – ISO 9001)
• Tasks
• Tools/ strategies

Quality Planning

• Deliverables and product definition
• Process definition
• Determining quality characteristics and attributes and measurement regimes

Quality Assurance and Control Processes

• Building in quality
• Statistical process controls
• Audits, walkthroughs, acceptance processes
• Fault reporting and change management

Managing project Information and Communications

• Principles
• Communication planning
• Documentation and database/other storage systems
• Reporting
• Configuration management and version control
• Team communication
• Project marketing and image development

Risk Management Processes

• Definition of terms and concepts
• Standards, cycles and processes
• Business versus project risk – implications on the project budget
• Critical and inherent risks versus “manageable” risk

Risk identification

• Identification methods and processes
• Differentiating risks
• Risk libraries

Risk Analysis Techniques

• Measuring likelihood (Quantitative tools, Software tools, Qualitative tools)
• Measuring consequence (Quantitative tools, Qualitative tools)
• Rating risks

Risk response planning

• Planned treatments
• Unplanned response capability and contingency

Risk Management Systems

• Documentation
• Skills
• Databases
• Learning

Course Objectives

At the end of the course, participants will be able to:

• Define quality in relation to projects
• Establish quality assurance and quality control processes within projects
• Set‐up and maintain communication systems, processes and practices
• Undertake appropriate database storage and retrieval systems
• Develop and maintain configuration management processes and systems
• Develop and provide a range of documentation and reporting tools and techniques relevant to the needs of the project
• Plan risk management through:
• Identify, document and analyse risks worthy of consideration
• Identify and implement risk management approaches
• Develop systems capable of capturing relevant factors and information and
• Identify organisational risk management strategies
• Manage project risks: Implement and adjust risk reduction, prevention, mitigation, avoidance and transfer strategies; Review prevention and contingent responses, analysing where variations are required; Manage project budgetary, timeline and quality implication
• Assess risk management outcomes by: Making changes to plans/systems necessary for better risk management; and Learning lessons

Registration

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