Conducting Effective Performance Appraisals

Performance Appraisal is a very powerful management tool

In an environment where resources are scarce and there is increasing pressure to improve productivity, the most powerful management tool is an effective Performance Appraisal, because it has the capacity to significantly influence KPIs, morale, productivity, and career development.

As part of an ongoing performance management program, an effective performance appraisal requires a number of skills including analysis, questioning and listening, as well as problem-solving and rapport generation.

This one day course is highly-interactive and designed to develop the range of competencies necessary for the successful facilitation of a Performance Appraisal, so that staff satisfaction is heightened and business performance improved.

• Target Audience
• Learning objectives
• Course outline
• About the facilitator
• In-house Delivery

Target Audience for Performance Appraisal Course

Members of engineering teams that:

• manage others
• aspire to be managers
• provide information on project staff being appraised by other managers.

Learning Objectives of Effective Performance Appraisal Course

• Elements which contribute to a successful PA
• Effective preparation
• How to question effectively
• Listening attentively
• Developing rapport
• Creating a conducive environment
• Becoming solution-focussed
• Handling difficult conversations

Course Outline for Effective Performance Appraisals

• The modern marketplace and why retention of good staff is crucial
• Why the PA is the most effective management tool
• Why PAs fail to achieve objectives
• Key elements of an effective PA - before, during and after
• Questioning Skill Development
• Listening Skill Development
• Problem-solving Skill Development
• Rapport Development
• Constructing the Right Environment
• Handling apprehension and resistance
• Opportunity to deliver a mini PA
• Review of areas for improvement

In-house Delivery of Effective Performance Appraisal Course

This course can be delivered to in-house teams which may have the following advantages:

• Choosing dates that work with your schedule
• Tailoring content to your specific needs
• Customising content to reflect your approach
• Value for your learning dollar

Make an In-House enquiry

Facilitator Information

About the Effective Performance Appraisal Facilitator

Rosemary Tilley has worked in senior roles in a number of corporate organisations.   She is currently an advisor to numerous construction companies focussing on how to improve individual and collective staff performance through effective coaching tools.

Rosemary has designed and implemented new performance management processes in a number of businesses, including the rewriting of documentation around this process.

10% saving for engineers Australia members.