Developing Your Management Expertise

This two day course is about gaining an understanding of your management style and behaviours in order to effectively manage others. It takes participants through the performance management cycle, providing practical solutions to managing and leading people in a diverse workplace. It outlines the importance of communication and leadership skills in building and sustaining relationships and provides opportunities to practice giving immediate and ongoing feedback. A particular focus on case studies,  examples and scenarios to enhance learning.
 

Recognised for Continuing Professional Development (CPD) by Engineers Australia (EA) in accordance with EA CPD Guidelines.

Target Audience

This course is for those who are managing teams, colleagues and stakeholders and want to gain a better understanding of themselves as a manager and practical solutions to managing others.

Course Outline

Introduction

Overview of the purpose and outcomes of program; pre-program work and expectations; building on the strengths of participants.

Leading others

What is management and leadership; characteristics of effective leaders and managers; expectations of you as a manager and leader; the challenges of working within line management; effective delegation.

Role of the manager in setting clear expectations

The performance management cycle; expectations within the performance management cycle; how the workplace reflects covert expectations- workplace culture; articulating our expectations about the workplace – defining how to reinforce and how to change; working with an ongoing team, establishing team culture in a new team.

Effectively providing feedback

The feedback model – role of manager in providing feedback; acknowledgement and recognition; importance of ongoing and immediate feedback; a model for providing corrective feedback; the impact of emotions on the feedback process; a model for managing emotions when clarifying expectations.

Motivation

Role in motivating your teams; impact of own recognition needs on your style in providing feedback; motivating a diverse workplace, multigenerational.

Adapting management style

Understanding management styles; situational leadership; understanding others needs and adapting your style to make the most of the relationships at work.

Managing yourself and your team

Getting the right amount of time with your team – working on the team versus on the business; resilience and coping- including having fun; a ‘health check’ for you and your team; dealing with stress; creating, monitoring and identifying changes.

Ongoing development of management expertise

Engaging your manager in supporting your development; preparing for a conversation/presentation with your manager about your management style, learning’s and ongoing development; the post- work process.

Course Objectives

At the end of the course participants will be able to:

• Understand the role and expectations of a manager and leader
• Recognise the challenges of working in line management and implement effective delegation techniques
• Understand the nature of workplace cultures and identify own team culture
• Implement tools and model for an ongoing performance management cycle
• Apply effective feedback techniques
• Implement strategies to build effective teams
• Apply basic coping strategies to manage stress in the workplace
• Implement an action plan to engage support with own manager for learning and ongoing development

Facilitator Information

Sally Davis BA, DIPED and Grace O’Malley BED

Sally and Grace have more than thirty years of management experience, including leading and managing others, education and training (particular focus on interactive training programs) and consulting to government and corporate clients. Extensive experience includes management and leadership development, change management, business, organisational and strategic development, complex project management and delivery of interactive training programs.

Registration

Please select your preferred location and date from the below table and then click on the REGISTER NOW button.

A 10% saving for Engineers Australia Members.